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Membership Concierge

Job Overview

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Employment Type

Hourly
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Compensation

Hourly
Exact $17.25
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Benefits

a fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match
training and professional development
paid sick leave where required by law
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
Pre-tax flexible spending plans
Dependent care plans
Parental leave
Adoption assistance
Paid Time Off
deferred compensation plan

Job Description

Life Time Athletic Resorts is a premier destination for hospitality professionals who aspire to build a rewarding lifestyle career within a well-established and rapidly growing company. As a leader in the health and wellness industry, Life Time offers a vibrant community dedicated to helping members achieve healthier and happier lives. The resorts are renowned for their expansive facilities, offering an array of fitness, recreational, and lifestyle programs designed to cater to diverse interests and wellness goals. This commitment to excellence creates a dynamic work environment where dedication to service and holistic health are paramount.

The Membership Concierge pos... Show More

Job Requirements

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills

Job Qualifications

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • effective communication skills
  • passion to serve others
  • bachelor’s degree in hospitality preferred

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
  • receives and facilitates incoming phone calls from members and guests
  • maintains updated knowledge to appropriately educate all members and guests of club programming events pricing and policies
  • assists members with account maintenance processing member needs changes and transactions including program service and product payments
  • serves as point of contact for new member acquisition and member retention interactions
  • engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources

Job Qualifications

Experience

Entry Level (1-2 years)


Job Location

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