Life Time logo

Life Time

Membership Concierge

Job Overview

diamond

Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities

Job Description

Life Time Athletic Resorts are premier lifestyle destinations dedicated to health, wellness, and hospitality. Known for creating exceptional environments that foster healthier and happier lives, Life Time offers a unique opportunity for hospitality professionals to grow within a thriving and expanding organization. As an established company, Life Time combines the warmth of a community-centric approach with innovative health and fitness programming to offer comprehensive resort experiences tailored to members and guests seeking a vibrant, active lifestyle. At Life Time Athletic Resorts, the focus is not only on physical fitness but also on creating meaningful connections through personalized service, unique programming,... Show More

Job Requirements

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills

Job Qualifications

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • effective communication skills
  • passion to serve others
  • bachelor’s degree in hospitality (preferred)

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
  • receives and facilitates incoming phone calls from members and guests
  • maintains updated knowledge to appropriately educate all members and guests of club programming events pricing and policies
  • assists members with account maintenance processing member needs changes and transactions including program service and product payments
  • serves as point of contact for new member acquisition and member retention interactions
  • engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources

OysterLink - a hiring platform for restaurants and hotels.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

You may be also interested in: