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Life Time

Membership Concierge

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Professional Development
Career advancement opportunities
inclusive work environment
Equal opportunity employer

Job Description

Life Time Athletic Resorts are premium destinations dedicated to hospitality professionals seeking a fulfilling lifestyle career within an established and rapidly growing company. Life Time is widely recognized for its commitment to helping members embrace a healthy and active way of life by providing exceptional fitness, wellness, and recreational experiences in state-of-the-art resort environments. The company emphasizes inclusivity, diversity, and equity, fostering an environment where unique contributions are celebrated and every individual is valued. As an equal opportunity employer, Life Time recruits, hires, trains, and promotes employees based on merit and qualifications, ensuring a fair and supportive workplace for all.Show More

Job Requirements

  • High school graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Passion to serve others
  • Effective communication skills

Job Qualifications

  • Bachelor’s degree in hospitality
  • Effective communication skills
  • Passion to serve others

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • Serves as point of contact for new member acquisition and member retention interactions
  • Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

OysterLink focuses on restaurant and hospitality jobs.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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