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Life Time

Membership Concierge

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
wellness programs

Job Description

Life Time Athletic Resorts are premier destinations designed for hospitality professionals who aspire to build a rewarding lifestyle career with a well-established and rapidly growing company. Known for its commitment to fostering a healthy way of life, Life Time offers exceptional opportunities within an inclusive community that prioritizes wellbeing and connection. As a Membership Concierge at Life Time, you will play a pivotal role in enhancing members' and guests' experiences, helping them live healthier and happier lives through personalized service and engagement. Life Time Athletic Resorts not only provide outstanding recreational facilities but also focus on professional growth through structured... Show More

Job Requirements

  • High school graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Passion to serve others
  • Effective communication skills

Job Qualifications

  • High school graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Passion to serve others
  • Effective communication skills

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • Exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • Serves as point of contact for new member acquisition and member retention interactions
  • Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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