Life Time logo

Life Time

Membership Concierge

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
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Benefits

inclusive workplace
diverse environment
equitable workplace

Job Description

Life Time is a premier health and wellness company dedicated to inspiring healthier ways of living all across the United States and Canada. Known for its comprehensive and luxurious fitness clubs, Life Time integrates state-of-the-art facilities, expert coaching, and engaging programs that promote overall well-being. The company prides itself on offering more than just a gym experience; it fosters a community centered around health, personal growth, and support. Life Time strives to create an environment where members of all ages and fitness levels can feel welcomed, motivated, and empowered to achieve their unique health goals. With a commitment to diversity,... Show More

Job Requirements

  • Minimum of 6 months service/reception experience
  • Complete concierge certification upon hire
  • Must work a minimum of 15 hours per week
  • Commitment to serve others
  • Effective communication skills
  • Passion for living a healthy way of life
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Must have good verbal communication
  • Must be able to stand for 4 hours at a time

Job Qualifications

  • HS graduate or equivalent preferred
  • Completed concierge certification
  • Effective communication skills
  • Passion for living a healthy way of life
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Good verbal communication skills

Job Duties

  • Operates as first point of contact for members and guests
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Assists members with transactions and general account changes

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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