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Life Time

Membership Concierge

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
wellness programs

Job Description

Life Time Athletic Resorts are premier destinations for hospitality professionals seeking not just a job, but a lifestyle career with an established and rapidly growing company. Known for their commitment to health, wellness, and community, Life Time Athletic Resorts offer an environment where employees are empowered to make meaningful impacts in the lives of members and guests. This dynamic company prides itself on creating healthy, happy, and engaging experiences that resonate with a broad demographic of wellness enthusiasts. Life Time Athletic Resorts foster an atmosphere of inclusivity, diversity, and equity, ensuring every team member feels valued and supported throughout their... Show More

Job Requirements

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills

Job Qualifications

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills
  • bachelor’s degree in hospitality preferred

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • receives and facilitates incoming phone calls from members and guests
  • maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • serves as point of contact for new member acquisition and member retention interactions
  • engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

A simple hiring platform for hospitality businesses.

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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