Job Overview
Benefits
inclusive workplace
professional growth
diverse environment
Equal opportunity employer
career advancement
Job Description
Life Time Athletic Resorts are premier destinations designed for hospitality professionals who are passionate about pursuing a lifestyle career in a dynamic and growing company. With a focus on promoting health, wellness, and an active lifestyle, Life Time Athletic Resorts offer an inclusive environment where dedicated team members can thrive and develop their careers. As a company, Life Time is not only dedicated to providing exceptional service to its members but also fosters a diverse, equitable, and inclusive workplace that celebrates individual contributions and promotes professional growth based on merit and qualifications.
The Membership Concierge role at Life Time Ath... Show More
The Membership Concierge role at Life Time Ath... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- High school graduate or equivalent
- Bachelor’s degree in hospitality preferred
- Minimum of 1 year of customer service experience
- Effective communication skills
- Passion to serve others
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
OysterLink - a focused job platform for restaurants and hotels.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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