Job Overview
Benefits
inclusive workplace
Career Development
Professional certification opportunities
Employee wellness programs
Diversity and equity initiatives
Equal opportunity employer
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals seeking meaningful and lifestyle-oriented careers within a stable and expanding organization. Life Time, known for its commitment to health and wellness, cultivates vibrant communities where members enjoy a healthy way of life through access to cutting-edge fitness facilities, wellness programs, and recreational amenities. As part of a dynamic and growing company, the environment fosters career growth, professional development, and a commitment to outstanding service. Life Time prides itself on being a place that champions inclusivity and diversity, embracing individuals from all walks of life and promoting equality in recruitment, training,... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- Bachelor’s degree in hospitality
- effective communication skills
- passion to serve others
- minimum of 1 year customer service experience
Job Duties
- Operate as first point of contact for members and guests entering the resort
- exemplify a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
- receive and facilitate incoming phone calls from members and guests
- maintain updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assist members with account maintenance, processing needs, changes, and transactions including program, service, and product payments
- serve as point of contact for new member acquisition and member retention interactions
- engage in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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