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Life Time

Membership Concierge

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Range $17.25 - $22.25
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Benefits

fully subsidized membership
discounts on products and services
401(k) retirement savings plan with company discretionary match
training and professional development
Paid sick leave
Medical insurance
Dental Insurance
Vision Insurance
Short term disability insurance
long term disability insurance
Life insurance
Pre-tax flexible spending plan
Dependent care plan
Parental leave
Adoption assistance
Paid Time Off

Job Description

Life Time Athletic Resorts is a premier hospitality company renowned for offering exceptional destination experiences centered around healthy living and wellness. With a growing presence in the industry, Life Time Athletic Resorts has established itself as an ideal workplace for hospitality professionals looking to forge a lifestyle career that combines personal well-being with professional growth. The company prides itself on creating vibrant communities where members are empowered to lead healthier and happier lives through a variety of comprehensive services and programs. Life Time’s commitment to excellence is evident in the top-notch facilities, diverse fitness options, and holistic approach to health... Show More

Job Requirements

  • High school graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Passion to serve others
  • Effective communication skills

Job Qualifications

  • Bachelor’s degree in hospitality preferred
  • Excellent communication skills
  • Strong customer service orientation
  • Ability to multitask and handle multiple inquiries in a fast-paced environment
  • Positive attitude with a passion to serve others

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • Serves as point of contact for new member acquisition and member retention interactions
  • Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Restaurant, hotel, and hospitality jobs on OysterLink.

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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