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Life Time

Membership Concierge

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career development opportunities
inclusive workplace
Employee wellness programs

Job Description

Life Time Athletic Resorts are dynamic destinations that offer exceptional opportunities for hospitality professionals eager to cultivate a rewarding lifestyle career within a well-established and continually expanding organization. Renowned for their dedication to fostering a healthy, active lifestyle, Life Time Athletic Resorts pride themselves on creating vibrant community environments where members can improve their overall well-being and happiness. These resorts blend luxury, wellness, and hospitality to deliver an unparalleled guest experience, making them leaders in the health and fitness industry. Life Time's commitment to excellence, innovation, and inclusivity makes it an ideal employer for individuals passionate about health, wellness, and... Show More

Job Requirements

  • High school graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Passion to serve others
  • Effective communication skills

Job Qualifications

  • Bachelor's degree in hospitality preferred
  • Effective communication skills
  • Passion to serve others
  • Experience in customer service

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • Serves as point of contact for new member acquisition and member retention interactions
  • Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

OysterLink supports hiring across hospitality industries.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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