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Life Time

Membership Concierge

Job Overview

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Employment Type

Hourly
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Compensation

Type:
Hourly
Rate:
Range $15.50 - $18.50
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Work Schedule

Flexible
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Benefits

fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
training and professional development
paid sick leave where required by law
Medical Coverage
dental coverage
vision coverage
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
pre-tax flexible spending and dependent care plans
Parental leave
Adoption assistance
Paid time off including 5 to 20 vacation days per calendar year (based on tenure)

Job Description

Life Time Athletic Resorts is a renowned hospitality company known for creating exceptional lifestyle destinations that combine fitness, wellness, and community engagement. With locations across the United States, Life Time offers dynamic environments where both members and employees can thrive in a culture that values health, well-being, and professional growth. As a rapidly growing and established company, Life Time strives to provide unparalleled service and wellness experiences that inspire members to lead healthier, more fulfilling lives. The resorts offer state-of-the-art facilities, diverse programming, and a commitment to fostering an inclusive environment where every individual’s contributions are valued and celebrated.

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Job Requirements

  • High school graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Passion to serve others
  • Effective communication skills

Job Qualifications

  • Bachelor’s degree in hospitality preferred
  • Effective communication skills
  • Passion to serve others
  • Minimum of 1 year of customer service experience
  • High school graduate or equivalent

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • Serves as point of contact for new member acquisition and member retention interactions
  • Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Restaurants and hotels use OysterLink to hire.

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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