Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Professional development opportunities
Equity and inclusion programs
Job Description
Life Time Athletic Resorts is a distinguished destination for hospitality professionals dedicated to promoting a healthy and dynamic lifestyle within a thriving and growing company. Known for its innovative approach to fitness, wellness, and community engagement, Life Time Athletic Resorts offers an exciting career path for individuals passionate about serving others and creating remarkable experiences. This company blends top-tier amenities with exceptional customer service, fostering an environment where employees are empowered to grow both personally and professionally. The organization values inclusivity, diversity, and equity, ensuring all team members are respected and celebrated for their unique contributions. As an equal opportunity... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- Bachelor's degree in hospitality preferred
- effective communication skills
- passion to serve others
- minimum of 1 year of customer service experience
- high school graduate or equivalent
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink is built for hospitality recruitment.
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