Job Overview
Benefits
inclusive workplace
Diversity and equity focus
Job Description
Life Time Athletic Resorts are premier destinations that cater to hospitality professionals looking to build a rewarding lifestyle career with a well-established and rapidly growing company. Known for their commitment to healthy living and exceptional guest experiences, Life Time Athletic Resorts provide an engaging and supportive environment where employees are inspired to contribute to the wellness journeys of their members. As a leader in the hospitality industry, Life Time strives to create communities that promote healthier, happier lives through a combination of innovative programming, quality services, and a customer-centric approach that fosters long-term relationships.
The Membership Concierge role... Show More
The Membership Concierge role... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Effective communication skills
- Passion to serve others
- Bachelor’s degree in hospitality (preferred)
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
OysterLink focuses on restaurant and hospitality jobs.
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