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Life Time

Membership Concierge

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
inclusive work environment

Job Description

Life Time Athletic Resorts are premier destinations designed for hospitality professionals who seek a fulfilling lifestyle career within a well-established and rapidly growing company. With a strong commitment to promoting health and wellness, Life Time provides an unparalleled environment where both employees and members can thrive. The company prides itself on fostering a culture centered on community, inclusivity, and exceptional service, making it a distinguished leader in the health and fitness industry. Life Time is dedicated to creating spaces that inspire healthier and happier living, offering extensive amenities, innovative programming, and exceptional guest experiences across their resorts. Employment at Life... Show More

Job Requirements

  • High school graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Passion to serve others
  • Effective communication skills

Job Qualifications

  • Bachelor's degree in hospitality preferred
  • Effective communication skills
  • Passion to serve others
  • Experience in customer service or hospitality preferred

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • Exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming events pricing and policies
  • Assists members with account maintenance processing member needs changes and transactions including program service and product payments
  • Serves as point of contact for new member acquisition and member retention interactions
  • Engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources

A simple hiring platform for hospitality businesses.

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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