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Life Time

Membership Concierge

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Career development opportunities

Job Description

Life Time Athletic Resorts are premier destinations designed for hospitality professionals who seek a lifestyle career with a respected and rapidly expanding company. Life Time combines the spirit of wellness, fitness, and active living by creating environments where members can engage in healthful activities, relax, and connect with others. Serving as a beacon for healthy living, Life Time provides a unique fusion of athletic resort amenities, including fitness centers, pools, spas, and dining options, alongside active community programming. This innovative approach attracts a vibrant community of members who value a balanced, healthy lifestyle and look to Life Time as their... Show More

Job Requirements

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills

Job Qualifications

  • Bachelor’s degree in hospitality preferred
  • effective communication skills
  • passion to serve others
  • minimum of 1 year customer service experience

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • receives and facilitates incoming phone calls from members and guests
  • maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • serves as point of contact for new member acquisition and member retention interactions
  • engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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