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Life Time

Membership Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.75 - $19.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
wellness programs

Job Description

Life Time Athletic Resorts is a premier destination for hospitality professionals who aspire to build a rewarding and lifestyle-oriented career within an established and steadily expanding company. Renowned for its commitment to fostering healthier, happier lives, Life Time provides a dynamic environment where employees are encouraged to thrive both personally and professionally. The company cultivates a supportive culture that values diversity, inclusion, and equity, ensuring that every team member feels respected and valued. This translates into an enriching work atmosphere where innovative ideas and excellence in service delivery are highly celebrated. Life Time Athletic Resorts specializes in combining luxury hospitality... Show More

Job Requirements

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills

Job Qualifications

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills
  • bachelor's degree in hospitality preferred

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • receives and facilitates incoming phone calls from members and guests
  • maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • serves as point of contact for new member acquisition and member retention interactions
  • engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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