Job Overview
Benefits
inclusive workplace
Career development opportunities
Professional certification
Equitable work environment
Equal opportunity employer
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals who aspire to build a lifestyle career within a well-established and rapidly growing company. Known for its commitment to fostering healthier and happier lives, Life Time Athletic Resorts provide a unique environment where professionals can thrive by integrating their passion for wellness and hospitality. The organization is dedicated to supporting its employees through a culture that emphasizes professional growth, community engagement, and personal well-being. Life Time Athletic Resorts take pride in cultivating a workplace where all team members feel valued, supported, and motivated to excel. Moreover, Life Time is deeply... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- effective communication skills
- passion to serve others
- bachelor’s degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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