Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
retirement plans
Employee Discounts
Job Description
Life Time Athletic Resorts are premier destinations designed for hospitality professionals who are seeking a lifestyle career with a company that is both established and expanding. Life Time is dedicated to fostering a community centered around health, wellness, and hospitality, offering a unique environment where team members can thrive professionally and personally. The organization is known for its commitment to inclusivity, diversity, and equitable workplace practices, ensuring all employees are valued and supported. Life Time Athletic Resorts emphasize a healthy way of life, not only for their members but also for their employees, making it an ideal workplace for those... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
- Bachelor’s degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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