Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.75 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Professional development opportunities
Retirement Plan
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals who aspire to build a rewarding lifestyle career within an established and rapidly growing company. Known for their commitment to promoting a healthy and active way of life, Life Time Athletic Resorts provide an environment that fosters personal and professional growth for their team members. As a company, Life Time goes beyond conventional hospitality services by combining wellness, fitness, and recreation within its expansive resort facilities. These resorts attract members dedicated to living healthier, happier lives, making it an inspiring and dynamic workplace.
The Membership Concierge position at Life ... Show More
The Membership Concierge position at Life ... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
- Bachelor’s Degree in Hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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