Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.25 - $18.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career Development
Job Description
Life Time Athletic Resorts are premier hospitality destinations committed to providing an exceptional lifestyle experience for both members and staff. Known for fostering a supportive and inclusive environment, Life Time focuses on creating healthier and happier communities. With a clear mission to integrate wellness into everyday life, Life Time Athletic Resorts combine state-of-the-art fitness facilities, comprehensive wellness programs, and outstanding service to ensure a unique and enriching member experience. This established and growing company seeks hospitality professionals who are passionate about service, community engagement, and professional growth. The organization's commitment to diversity, equity, and inclusion ensures that every team member... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Effective communication skills
- Passion to serve others
- Bachelor’s Degree in Hospitality (preferred)
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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