Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
inclusive workplace culture
Job Description
Life Time Athletic Resorts is a premier destination for hospitality professionals who aspire to build a lifestyle career within a thriving and expanding company dedicated to health and wellness. Known for creating extraordinary experiences, Life Time Athletic Resorts combines resort-style amenities with a wellness-focused environment, making it an exceptional place to work and grow professionally. As a company, Life Time values inclusivity, diversity, and equity, fostering a welcoming environment where every team member is respected and celebrated for their unique contributions. The organization is committed to merit-based recruitment, hiring, training, and promotion practices, ensuring fairness and opportunity for all employees.Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- Bachelor’s degree in hospitality preferred
- strong customer service and communication skills
- ability to build rapport and create positive member experiences
- knowledge of service and sales principles
- experience in a hospitality or customer-focused environment preferred
- commitment to fostering a diverse and inclusive workplace
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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