Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.50 - $18.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Job Description
Life Time Athletic Resorts are premier destinations designed for hospitality professionals who aspire to build a lifestyle career within a reputable and rapidly expanding company. Renowned for promoting health, wellness, and a vibrant community spirit, Life Time Athletic Resorts offer an environment where passionate individuals can thrive personally and professionally. The resorts focus on delivering outstanding hospitality experiences while fostering a culture committed to healthy living and member engagement. This dynamic workplace attracts professionals eager to make a meaningful difference in people’s lives by supporting wellness journeys in a holistic manner.
The Membership Concierge position at Life Time Athletic ... Show More
The Membership Concierge position at Life Time Athletic ... Show More
Job Requirements
- High School graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- High School graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
- Bachelor's Degree in Hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming events pricing and policies
- Assists members with account maintenance processing member needs changes and transactions including program service and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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