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Life Time

Membership Concierge

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.75 - $19.00
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Work Schedule

Flexible
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Benefits

inclusive work environment
Career Development

Job Description

Life Time is a premier health and wellness company dedicated to helping individuals and families achieve their healthiest lives. Known for its upscale fitness clubs, Life Time offers a comprehensive range of amenities, including state-of-the-art fitness equipment, group exercise classes, pools, spas, and personalized training services. The company prides itself on creating a welcoming and motivating environment that inspires members to lead active and balanced lifestyles. With a commitment to exceptional customer service and community engagement, Life Time has grown to become a leader in the health and wellness industry, consistently recognized for its quality offerings and member experience.

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Job Requirements

  • minimum of 6 months service/reception experience
  • complete concierge certification upon hire
  • must work a minimum of 15 hours per week
  • commitment to serve others
  • effective communication skills
  • passion for living a healthy way of life
  • ability to multi-task and deliver high quality customer service in a fast-paced environment
  • must have good verbal communication
  • must be able to stand for 4 hours at a time

Job Qualifications

  • minimum of 6 months service/reception experience
  • effective communication skills
  • passion for living a healthy way of life
  • ability to multi-task and deliver high quality customer service in a fast-paced environment
  • must have good verbal communication

Job Duties

  • operates as first point of contact for members and guests
  • receives and facilitates incoming phone calls from members and guests
  • maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • assists members with transactions and general account changes

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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