Job Overview
Benefits
inclusive workplace
diverse workplace
equitable workplace
Career Development
Professional networking
Hospitality certifications
equal opportunity employment
Job Description
Life Time Athletic Resorts is a premier destination for hospitality professionals who aspire to build a lifestyle career within a well-established and expanding company. Known for its commitment to promoting a healthy and active lifestyle, Life Time Athletic Resorts offers a vibrant community where members are encouraged to live healthier and happier lives. The company prides itself on fostering an inclusive, diverse, and equitable workplace culture that respects and values the unique contributions of every individual. By championing equal opportunity employment practices, Life Time ensures that recruitment, hiring, training, and promotion are all conducted fairly, based on merit and qualifications.... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
- bachelor’s degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming events pricing and policies
- assists members with account maintenance processing member needs changes and transactions including program service and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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