Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Career development opportunities
inclusive work environment
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals who are seeking a fulfilling lifestyle career with a well-established and rapidly growing company. Renowned for promoting a healthy way of life, Life Time blends luxury resort amenities with fitness and wellness experiences designed to enhance members' overall well-being. This unique environment not only prioritizes health and happiness but also offers a vibrant community that values personal and professional growth. Life Time Athletic Resorts have a reputation for fostering an inclusive, supportive, and diverse workplace where employees can build meaningful careers while contributing to the well-being of others.\n\nThe Membership Concierge... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
- bachelor’s degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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