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Life Time

Membership Concierge

Job Overview

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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Career development opportunities
inclusive work environment
Employee wellness programs
Retirement Plan

Job Description

Life Time Athletic Resorts is a renowned company in the hospitality industry, dedicated to promoting a healthy lifestyle through outstanding services and amenities. Known for being a leading destination for hospitality professionals, Life Time offers a thriving environment for individuals seeking not just a job, but a career that blends wellness, community engagement, and professional growth. The resorts provide a dynamic, health-focused atmosphere where employees have the chance to positively impact members’ lives by fostering healthier and happier living. Life Time’s commitment to excellence extends beyond delivering superior services to its members; it also emphasizes employee development, inclusiveness, and a... Show More

Job Requirements

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills

Job Qualifications

  • Bachelor’s degree in hospitality preferred
  • effective communication skills
  • passion to serve others
  • ability to build professional relationships
  • knowledge of hospitality industry practices

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • receives and facilitates incoming phone calls from members and guests
  • maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • serves as point of contact for new member acquisition and member retention interactions
  • engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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