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Life Time

Membership Concierge

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $20.25
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Work Schedule

Standard Hours
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Benefits

fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match
training and professional development
Paid sick leave
Medical insurance
Dental Insurance
Vision Insurance
Short term disability insurance
long term disability insurance
Life insurance
Pre-tax flexible spending
Dependent care plans
Parental leave
Adoption assistance
Paid Time Off
deferred compensation plan

Job Description

Life Time Athletic Resorts is a premier destination for hospitality professionals who desire a career that blends lifestyle with growth and development in a well-established and expanding company. These resorts are more than just fitness centers; they embody a healthy way of life community that empowers both members and team members to live healthier, happier lives. Life Time offers an inclusive, diverse, and equitable workplace that respects and celebrates individual contributions while maintaining a commitment to merit-based recruitment, training, and promotion. The company is continuously growing and prides itself on being a wellness and hospitality leader with a strong focus... Show More

Job Requirements

  • High school graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Passion to serve others
  • Effective communication skills

Job Qualifications

  • High school graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Passion to serve others
  • Effective communication skills
  • Bachelor’s degree in hospitality preferred

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • Serves as point of contact for new member acquisition and member retention interactions
  • Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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