Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.50 - $20.00
Work Schedule
Standard Hours
Benefits
inclusive workplace
diversity
equity
Professional Development
Career progression
Job Description
Life Time Athletic Resorts are premier destinations designed for hospitality professionals who are seeking a meaningful and lifestyle-oriented career within an established and rapidly growing company. As a leader in the hospitality and wellness sector, Life Time Athletic Resorts offers dynamic work environments that blend fitness, health, and community engagement, creating opportunities for employees to thrive personally and professionally. Known for their commitment to fostering healthier, happier lives, Life Time extends beyond a workplace to become a vibrant community where members and guests experience exceptional service and hospitality.
The Membership Concierge role is a pivotal position within Life Time Athl... Show More
The Membership Concierge role is a pivotal position within Life Time Athl... Show More
Job Requirements
- high school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- high school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
- bachelor’s degree in hospitality preferred
Job Duties
- Operate as first point of contact for members and guests entering resort
- exemplify a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receive and facilitate incoming phone calls from members and guests
- maintain updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assist members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serve as point of contact for new member acquisition and member retention interactions
- engage in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: