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Life Time

Membership Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $14.50 - $18.75
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
wellness programs
inclusive workplace

Job Description

Life Time Athletic Resorts are premier destinations for hospitality professionals who aspire to develop a fulfilling career within a vibrant and supportive environment. As a well-established and rapidly growing company, Life Time Athletic Resorts blend fitness, wellness, and social experiences to create a unique community centered around healthy living. Founded on the principle of helping individuals live healthier and happier lives, Life Time provides an enriching workplace for professionals who are passionate about hospitality and service. Operating across multiple locations, the company has positioned itself not only as a leader in athletic resorts but also as a career builder for... Show More

Job Requirements

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills

Job Qualifications

  • High school diploma or equivalent
  • minimum of 1 year of customer service experience
  • effective communication skills
  • passion to serve others
  • bachelor's degree in hospitality preferred

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • receives and facilitates incoming phone calls from members and guests
  • maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • serves as point of contact for new member acquisition and member retention interactions
  • engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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