Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Professional development opportunities
inclusive work environment
Job Description
Life Time Athletic Resorts are premier destinations catering to hospitality professionals who aspire to build fulfilling lifestyle careers within a dynamic and expanding company. Renowned for fostering a community dedicated to health and wellness, Life Time provides an empowering environment where employees can grow professionally while helping members enhance their lives. The company’s commitment to inclusivity, diversity, and equitable opportunity ensures a supportive workplace where every individual’s unique contributions are valued and nurtured.
The Membership Concierge role is integral to the member experience at Life Time Athletic Resorts. This position offers individuals the chance to engage directly with member... Show More
The Membership Concierge role is integral to the member experience at Life Time Athletic Resorts. This position offers individuals the chance to engage directly with member... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- Bachelor's degree in hospitality preferred
- effective communication skills
- passion to serve others
- customer service experience
- knowledge of club programming and policies
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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