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Life Time, Inc.

Membership Concierge

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $17.00
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Work Schedule

Standard Hours
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Benefits

a fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
training and professional development
paid sick leave where required by law
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
pre-tax flexible spending and dependent care plans
Parental leave
Adoption assistance
Paid Time Off
deferred compensation plan

Job Description

Life Time Athletic Resorts are distinguished destinations for hospitality professionals seeking meaningful and lifestyle-oriented careers within an established and rapidly expanding company. Known for blending exceptional amenities with a focus on health and wellness, Life Time Athletic Resorts cater to a community passionate about living healthier and happier lives. As a premier leader in the resort and fitness space, Life Time provides a dynamic environment where employees can thrive and grow their careers in hospitality, fitness, and wellness industries. The company’s commitment to fostering both personal and professional growth is reflected in its supportive culture, comprehensive employee benefits, and opportunities... Show More

Job Requirements

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills

Job Qualifications

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • effective communication skills
  • passion to serve others
  • bachelor’s degree in hospitality preferred

Job Duties

  • Operate as first point of contact for members and guests entering resort
  • exemplify a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • receive and facilitate incoming phone calls from members and guests
  • maintain updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • assist members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • serve as point of contact for new member acquisition and member retention interactions
  • engage in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location