Life Time, Inc. logo

Life Time, Inc.

Membership Concierge

Job Overview

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Employment Type

Part-time
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Compensation

Type:
Hourly
Rate:
Range $14.00 - $18.00
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Work Schedule

Standard Hours
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Benefits

inclusive workplace
diverse environment
equitable workplace

Job Description

Life Time is a premier health and wellness company dedicated to helping individuals and families achieve a healthier lifestyle through outstanding facilities, innovative programming, and exceptional customer service. With a vibrant community-focused environment, Life Time operates state-of-the-art athletic resorts that blend fitness, recreation, and social engagement to create an inviting atmosphere for members and guests of all ages and backgrounds. The company's mission to inspire healthier lives goes beyond traditional gym services by offering comprehensive wellness experiences that include fitness classes, sports training, spa services, and healthy dining options. Life Time continuously emphasizes inclusivity, diversity, and commitment to quality, making... Show More

Job Requirements

  • Minimum of 6 months service/reception experience
  • complete Concierge Certification upon hire
  • must work a minimum of 15 hours per week
  • commitment to serve others
  • effective communication skills
  • passion for living a healthy way of life
  • ability to multi-task and deliver high quality customer service in a fast-paced environment
  • must have good verbal communication
  • must be able to stand for 4 hours at a time

Job Qualifications

  • High school graduate or equivalent preferred
  • effective communication skills
  • passion for living a healthy way of life
  • ability to multi-task and deliver high quality customer service in a fast-paced environment
  • good verbal communication
  • commitment to serve others

Job Duties

  • Operates as first point of contact for members and guests
  • receives and facilitates incoming phone calls from members and guests
  • maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • assists members with transactions and general account changes

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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