Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee discount
Career development opportunities
inclusive workplace
Job Description
Life Time Athletic Resorts are premier destinations that cater to hospitality professionals who aspire to build a fulfilling career within a vibrant and expanding company. Established as leaders in the hospitality industry, Life Time Athletic Resorts provide a unique environment where employees can thrive by promoting healthier, happier lifestyles within our community. Our resorts are known for blending fitness, wellness, and social experiences, making them more than just places to work but empowering destinations where careers and passions intersect.
We are currently seeking passionate and dedicated individuals to join our team as Membership Concierges. This role is instrumental in deliverin... Show More
We are currently seeking passionate and dedicated individuals to join our team as Membership Concierges. This role is instrumental in deliverin... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- Bachelor's Degree in Hospitality preferred
- effective communication skills
- passion to serve others
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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