Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Standard Hours
Benefits
fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
training and professional development
paid sick leave where required by law
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
pre-tax flexible spending and dependent care plans
Parental leave
Adoption assistance
Paid Time Off
Job Description
Life Time Athletic Resorts are premier hospitality destinations focused on promoting a healthy and active lifestyle for their members. Known for their comprehensive facilities that combine fitness, sports, wellness, and relaxation under one roof, Life Time has established itself as a leader in the health club and resort industry. The company prides itself on offering an environment where hospitality professionals can build fulfilling lifestyle careers, growing within an established and continually expanding organization. Life Time is committed to creating a diverse, inclusive, and equitable workplace that values the unique contributions of each team member. They are recognized for fostering professional... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Effective communication skills
- Passion to serve others
- Bachelor’s degree in hospitality preferred
Job Duties
- Operate as first point of contact for members and guests entering resort
- Exemplify a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receive and facilitate incoming phone calls from members and guests
- Maintain updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assist members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serve as point of contact for new member acquisition and member retention interactions
- Engage in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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