Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $19.00
Work Schedule
Standard Hours
Benefits
fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
training and professional development
paid sick leave where required by law
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
Pre-tax flexible spending plan
Dependent care plan
Parental leave
Adoption assistance
Paid Time Off
Job Description
Life Time Athletic Resorts are premier destinations dedicated to fostering a community centered around health, wellness, and a balanced lifestyle. These resorts are designed for hospitality professionals who are passionate about building thriving careers within an established and expanding company. Life Time Athletic Resorts is known for its commitment to creating vibrant environments where members can pursue a healthier and happier life through a variety of fitness and recreational offerings.
The role of Membership Concierge at Life Time Athletic Resorts offers professionals an excellent opportunity to be at the forefront of member interaction and engagement. This role involves ... Show More
The role of Membership Concierge at Life Time Athletic Resorts offers professionals an excellent opportunity to be at the forefront of member interaction and engagement. This role involves ... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Effective communication skills
- Passion to serve others
- Bachelor’s degree in hospitality preferred
Job Duties
- Operate as first point of contact for members and guests entering resort
- Exemplify a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receive and facilitate incoming phone calls from members and guests
- Maintain updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assist members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serve as point of contact for new member acquisition and member retention interactions
- Engage in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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