Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Career development opportunities
Retirement Plan
Job Description
Life Time Athletic Resorts are premier destinations dedicated to creating an exceptional lifestyle career opportunity for hospitality professionals. Spanning multiple resort locations, Life Time offers a dynamic and supportive environment focused on promoting health, wellness, and community engagement. The company prides itself on cultivating a vibrant healthy way of life culture, making it an ideal workplace for those passionate about helping others live healthier and happier lives. Life Time Athletic Resorts combines state-of-the-art fitness facilities with exclusive amenities to deliver an unparalleled member experience, setting itself apart in the hospitality industry as a leader in wellness and personalized service.
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Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
- Bachelor’s degree in Hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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