Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $24.00
Work Schedule
Standard Hours
Benefits
free daily meal and salad bar
Free parking
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid vacation and sick leave
Holiday pay
Dining Discounts
Employee Referral Bonus
Job Description
La Jolla Beach & Tennis Club, Inc. is a prestigious hospitality group that operates a collection of iconic properties situated along the scenic coastline of La Jolla, California. The organization’s family of distinguished establishments includes the renowned La Jolla Beach & Tennis Club, a private oceanfront club featuring world-class tennis courts and direct access to the beach. This exclusive club is widely recognized for its rich history, tradition, and dedication to providing every member with an unmatched experience of luxury, comfort, and community. Alongside the club, the company owns and manages the La Jolla Shores Hotel, celebrated for its relaxed... Show More
Job Requirements
- High school diploma or equivalent
- Bachelor’s degree in hospitality, communications, or business preferred
- 2-4 years of front-of-house or administrative experience in luxury hospitality or private club environment
- Proficiency in Northstar, Jonas, or equivalent CRM
- Exceptional verbal and written communication skills
- Strong organizational skills
- Ability to multitask and manage sensitive information
- Flexibility to work evenings, weekends, and holidays
Job Qualifications
- Bachelor's degree in hospitality, communications, or business preferred
- 2-4 years of front-of-house or administrative experience in a luxury hospitality or private club environment
- Exceptional verbal and written communication skills, with a refined, professional demeanor
- Strong organizational skills and meticulous attention to detail
- Proficiency in Northstar, Jonas, or equivalent CRM/membership software required or strongly preferred
- Ability to multitask, prioritize, and manage sensitive information with discretion
- Flexibility to work evenings, weekends, and holidays for member events
Job Duties
- Serve as the primary point of contact for members delivering a polished, welcoming, and professional experience in person, by phone, and by email
- Respond promptly and accurately to all membership inquiries, including reservations and Club amenities
- Build genuine relationships with members, demonstrating empathy, discretion, and proactive service to enhance satisfaction and loyalty
- Maintain and regularly update the membership roster, ensuring that all member information is accurate, confidential, and compliant with Club standards
- Upload and organize membership files, contracts, and documents into the Club's CRM system for accurate recordkeeping and accessibility
- Assist with the intake, processing, and onboarding of new members including application tracking, account setup, and welcome communications
- Prepare departmental reports, member listings, and data exports for leadership review as requested
- Assist with planning, setup, and on-site coordination of membership events including orientations, gatherings, tournaments, and social functions
- Manage member RSVP lists, confirmations, and name badge preparation ensuring seamless check-in experiences
- Collaborate with the Director of Membership to enhance event logistics, communication, and post-event follow-up
- Provide high-level administrative support to the Director of Membership including scheduling, correspondence, and project coordination
- Support departmental communications, newsletters, and member notifications as needed
- Manage membership inquiries and requests through the CRM ensuring timely follow-up and accurate documentation
- Partner with Tennis, Fitness, and Food & Beverage teams to coordinate cross-departmental member experiences and maintain communication flow
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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