Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Gym membership
Employee Discounts
Career development opportunities
Job Description
Life Time Athletic Resorts are premier destinations dedicated to hospitality professionals who aspire to build a fulfilling career in an established and continually expanding company. Renowned for offering a vibrant and healthy lifestyle community, Life Time provides an enriching environment where employees are empowered to make a meaningful difference by helping members lead healthier and happier lives. As a company, Life Time emphasizes principles of inclusivity, diversity, and equity, fostering a workplace culture that respects and celebrates the unique contributions of each individual. Their commitment to equal employment opportunity ensures that all recruitment, hiring, training, and promotion practices are merit-based... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
- bachelor's degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming events pricing and policies
- assists members with account maintenance processing member needs changes and transactions including program service and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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