Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
wellness programs
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals who desire to advance their careers within a growing and well-established company dedicated to promoting a healthy lifestyle. These resorts integrate fitness, wellness, and hospitality to create a unique experience for their members and guests. Life Time offers a dynamic environment where team members are empowered to contribute to an inclusive and diverse community while promoting health and well-being. With a focus on professional growth, Life Time supports employees in cultivating their skills through self-directed progression and comprehensive hospitality certification programs. Membership Concierge positions with Life Time are full-time roles... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
- bachelor’s degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests
- regularly creates extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming events pricing and policies
- assists members with account maintenance processing member needs changes and transactions including program service and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: