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Life Time

Membership Concierge

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $15.00
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Work Schedule

Flexible
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Benefits

a fully subsidized membership
discounts on Life Time products and services
401(k) retirement savings plan with company discretionary match (21 years of age and older)
training and professional development
paid sick leave where required by law
Medical insurance
Dental Insurance
Vision Insurance
prescription drug coverage
Short term disability insurance
long term disability insurance
Life insurance
Pre-tax flexible spending plans
Dependent care plans
Parental leave
Adoption assistance
Paid Time Off
deferred compensation plan

Job Description

Life Time is a leading health and wellness company committed to helping members achieve their healthy way of life goals. As an organization that values inclusion, diversity, and equity, Life Time fosters a welcoming and supportive environment for both team members and guests. Known for its comprehensive fitness facilities, personalized programming, and exceptional member service, Life Time stands out in the wellness industry as a place where both employees and members thrive. With a culture centered on health, fun, and community, Life Time offers an enriching workplace where team members are valued and encouraged to grow professionally and personally.

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Job Requirements

  • Minimum of 6 months service/reception experience
  • Complete Concierge Certification upon hire
  • Must work a minimum of 15 hours per week
  • Commitment to serve others
  • Effective communication skills
  • Passion for living a healthy way of life
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Must have good verbal communication
  • Must be able to stand for 4 hours at a time

Job Qualifications

  • High school graduate or equivalent preferred
  • Ability to multi-task and deliver high quality customer service in a fast-paced environment
  • Effective communication skills
  • Passion for living a healthy way of life
  • Commitment to serve others

Job Duties

  • Operates as first point of contact for members and guests
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Assists members with transactions and general account changes

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location