Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Job Description
Life Time Athletic Resorts are dynamic and inclusive hospitality establishments dedicated to fostering a healthy and vibrant community lifestyle. Known as destinations for hospitality professionals seeking a rewarding and progressive lifestyle career, Life Time Athletic Resorts combine wellness, fitness, and hospitality in a unique resort environment that caters to members looking to live healthier, happier lives. The company prides itself on a strong commitment to diversity, equity, and inclusion, creating a workplace that respects and celebrates the unique contributions of every individual. Life Time Athletic Resorts offer a structured career path within the hospitality industry, promoting growth through professional development... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
- Bachelor’s degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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