Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
inclusive workplace environment
Job Description
Life Time Athletic Resorts is a premier destination for hospitality professionals seeking rewarding and meaningful lifestyle careers amid a thriving and growing company. Life Time focuses on fostering a community dedicated to healthy and active living, offering its members enriching experiences that contribute to healthier, happier lifestyles. As part of their commitment to excellence, Life Time Athletic Resorts provides an inclusive, diverse, and equitable workplace that celebrates the unique contributions of every individual and ensures merit-based career progression and professional growth. They emphasize a culture where high-quality service and member satisfaction are paramount, creating an inspiring environment that encourages both... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- Bachelor's degree in hospitality preferred
- effective communication skills
- passion to serve others
- minimum of 1 year of customer service experience
- high school graduate or equivalent
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming events pricing and policies
- assists members with account maintenance processing member needs changes and transactions including program service and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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