Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career development opportunities
Discounts on Services
Job Description
Life Time Athletic Resorts is a leading hospitality company dedicated to providing exceptional wellness and lifestyle experiences to its members. With a strong focus on health, happiness, and community, Life Time Athletic Resorts offers premium facilities where guests can engage in fitness, sports, dining, and social activities tailored to encourage a balanced and healthy lifestyle. The company prides itself on creating an inviting atmosphere where hospitality professionals can grow their careers in a vibrant and supportive environment. Life Time Athletic Resorts is not only a destination for physical wellness but also a place where professionals can build meaningful relationships with... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
- Bachelor’s degree in hospitality (preferred)
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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