Job Overview
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals passionate about pursuing a lifestyle career within a well-established and rapidly growing company. Renowned for promoting a holistic healthy way of life, Life Time Athletic Resorts offer members and guests an immersive experience focused on wellness, fitness, and community engagement. As a dynamic company that blends hospitality with health and wellness, Life Time Athletic Resorts attract professionals who are eager to grow within a vibrant community that champions both personal and professional development.
The role of Membership Concierge at Life Time Athletic Resorts is designed for individuals who exce... Show More
The role of Membership Concierge at Life Time Athletic Resorts is designed for individuals who exce... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
- bachelor’s degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming events pricing and policies
- assists members with account maintenance processing member needs changes and transactions including program service and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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