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Life Time

Membership Concierge

Job Overview

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Employment Type

Full-time
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee wellness programs
Career development opportunities
Inclusive and diverse workplace

Job Description

Life Time Athletic Resorts are premier lifestyle destinations that blend hospitality with wellness and community engagement. Renowned for their commitment to fostering healthy, active lifestyles, Life Time provides an exceptional environment for hospitality professionals who are passionate about creating memorable experiences and supporting wellness journeys. With a growing presence across the country, the company has established itself as a leading brand in the health club and resort industry, offering a unique combination of top-tier recreational amenities, fitness programs, and hospitality services. This dynamic environment presents team members with a distinct opportunity to pursue a lifestyle career that emphasizes personal and... Show More

Job Requirements

  • High school graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Passion to serve others
  • Effective communication skills

Job Qualifications

  • High school graduate or equivalent
  • Minimum of 1 year of customer service experience
  • Effective communication skills
  • Bachelor’s Degree in Hospitality (preferred)
  • Passion to serve others

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • Receives and facilitates incoming phone calls from members and guests
  • Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • Serves as point of contact for new member acquisition and member retention interactions
  • Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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