Life Time, Inc. logo

Life Time, Inc.

Membership Concierge

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $15.00 - $19.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Gym membership
Employee Discounts
Career development opportunities

Job Description

Life Time Athletic Resorts is a premier destination known for delivering exceptional hospitality experiences. As a company dedicated to promoting wellness and a healthy lifestyle, Life Time Athletic Resorts have established themselves as leaders in the hospitality industry, offering comprehensive resort-style facilities and services aimed at enhancing the lives of their members and guests. The company prides itself on providing a dynamic work environment that encourages professional growth, career development, and a focus on wellness, making it an attractive employer for hospitality professionals seeking a lifestyle-oriented career. Life Time Athletic Resorts emphasize inclusivity, diversity, and equity in the workplace, fostering... Show More

Job Requirements

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills

Job Qualifications

  • High school graduate or equivalent
  • minimum of 1 year of customer service experience
  • passion to serve others
  • effective communication skills
  • bachelor’s degree in hospitality preferred

Job Duties

  • Operates as first point of contact for members and guests entering resort
  • exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
  • receives and facilitates incoming phone calls from members and guests
  • maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
  • assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
  • serves as point of contact for new member acquisition and member retention interactions
  • engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location