Job Overview
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
employee wellness program
Career development opportunities
Employee Discounts
Job Description
Life Time Athletic Resorts are premier destinations for hospitality professionals who are eager to pursue a lifestyle career with a well-established and rapidly growing company in the health and wellness industry. As a company, Life Time prides itself on fostering a healthy way of life within its community, emphasizing physical activity, wellness, and personalized service to its members. The resorts provide a unique environment where staff and members alike can thrive, embracing health-conscious living while enjoying top-tier amenities and exceptional customer service. Life Time is not just a fitness club; it's a sprawling network of resorts focused on enhancing the... Show More
Job Requirements
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Passion to serve others
- Effective communication skills
Job Qualifications
- High school graduate or equivalent
- Minimum of 1 year of customer service experience
- Effective communication skills
- Passion to serve others
- Bachelor’s degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- Receives and facilitates incoming phone calls from members and guests
- Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- Serves as point of contact for new member acquisition and member retention interactions
- Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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