Job Overview
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Job Description
Life Time Athletic Resorts are premier destinations dedicated to hospitality professionals who seek a rewarding lifestyle career within a well-established and rapidly growing company. Known for their community-centric approach, these resorts focus on promoting a healthy way of life. Employees are encouraged to contribute to this mission by helping members lead healthier and happier lives. Life Time blends the experience of a health club with the amenities of a resort setting, creating a unique environment that attracts both members and staff who value wellness and community engagement.
The Membership Concierge position plays a crucial role within this vibrant communit... Show More
The Membership Concierge position plays a crucial role within this vibrant communit... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- effective communication skills
- passion to serve others
- bachelor degree in hospitality preferred
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming events pricing and policies
- assists members with account maintenance processing member needs changes and transactions including program service and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns utilizing appropriate tools and resources
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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