Membership Concierge

Detroit, MI, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $14.00 - $18.00

Work Schedule

Standard Hours

Benefits

inclusive workplace

diverse workplace

equitable workplace

Job Description

Life Time is a premier health and wellness company dedicated to providing an exceptional experience for all members and guests through state-of-the-art facilities and outstanding customer service. As a leader in the fitness and lifestyle space, Life Time offers a wide range of amenities including fitness centers, pools, sports courts, group classes, spas, and family-friendly activities. The company prides itself on fostering an inclusive, diverse, and equitable workplace where the unique contributions of every team member are valued and celebrated. Life Time is committed to hiring and promoting individuals based on merit and qualifications, creating a supportive environment that encourages... Show More

Job Requirements

Minimum of 6 months service or reception experience
Complete Concierge Certification upon hire
Must work a minimum of 15 hours per week
Commitment to serve others
Effective communication skills
Passion for living a healthy way of life
Ability to multi-task and deliver high quality customer service in a fast-paced environment
Must have good verbal communication
Must be able to stand for 4 hours at a time
High school graduate or equivalent preferred

Job Qualifications

Minimum of 6 months service or reception experience
Effective communication skills
Commitment to serve others
Passion for living a healthy way of life
Ability to multi-task and deliver high quality customer service in a fast-paced environment
Good verbal communication skills

Job Duties

Operates as first point of contact for members and guests
Receives and facilitates incoming phone calls from members and guests
Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
Assists members with transactions and general account changes

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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