Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $14.00 - $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Gym membership
Career development opportunities
Employee wellness programs
Job Description
Life Time Athletic Resorts are premier destinations dedicated to fostering a lifestyle centered on health, wellness, and outstanding hospitality. As a rapidly growing and well-established company in the hospitality sector, Life Time offers professionals a unique opportunity to build a fulfilling career in an environment that promotes healthy living and exceptional member experiences. With a commitment to creating inviting spaces and vibrant communities, Life Time Athletic Resorts attract individuals passionate about wellness and guest service excellence. The company’s culture emphasizes continuous growth, professional development, and customer-focused service, making it an ideal workplace for those seeking a dynamic career path in... Show More
Job Requirements
- High school graduate or equivalent
- minimum of 1 year of customer service experience
- passion to serve others
- effective communication skills
Job Qualifications
- Bachelor's degree in hospitality preferred
- effective communication skills
- passion to serve others
Job Duties
- Operates as first point of contact for members and guests entering resort
- exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
- receives and facilitates incoming phone calls from members and guests
- maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
- assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
- serves as point of contact for new member acquisition and member retention interactions
- engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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